Refund policy
Return Policy
Thank you for shopping with On Track Maps. We appreciate your business and want to ensure you have a clear understanding of our return policy.
Digital Products - No Returns Policy
All products sold by On Track Maps are digital products delivered electronically. Due to the nature of digital goods, we do not offer returns, refunds, or exchanges once the product has been delivered and accessed.
Why No Returns on Digital Products?
Digital products cannot be "returned" in the traditional sense as they are delivered instantly and remain accessible to you permanently. Once downloaded or accessed, the product has been fully delivered as described.
Before You Purchase
We encourage you to:
- Carefully review product descriptions and specifications
- Check system requirements if applicable
- Contact us with any questions before making your purchase
Technical Issues
If you experience technical difficulties accessing your digital product, please contact our support team immediately. We will work to resolve any technical issues that prevent you from accessing your purchased content.
Contact Us
If you have any questions about this return policy or need assistance with your digital products, please contact us through our support channels.
This policy is effective as of the date of purchase and applies to all digital products sold through our store.